Swim.
Goggles, swimwear and apparel may only be returned if unused. All manufacturer tags and original packaging must be in tact and the item must not have been worn in the water. We understand that proper fit is critical and we encourage you to try these items on in the comfort of your home. If the fit or style is not to your liking you have 7 days to return the item. All wetsuit sales are final.
Bike.
Purchasing a new bike is incredibly exciting! Shop with confidence knowing the Iron Gear Sports team is staffed with the best in the industry to assist you in selecting the properly sized bike. Bike purchases at Iron Gear Sports are final.
Run.
Iron Gear Sports offers a huge selection of all your running needs. While most items can be returned within 7 days, there are some items that cannot be returned. Running shoes, apparel, hats, visors, and socks may be returned as long as they are unused with all manufacturer tags and original packaging in tact. To ensure all Iron Gear Sports products meet health guidelines the following items may not be returned: Used water bottles, used hydration belts, food, nutrition and saddles that have been ridden.
Wheels.
Iron Gear Sports offers a ‘try them before you buy them’ program with wheels. We carry multiple combinations of wheels to demo. Once you decide on the perfect wheel set, we will deduct the rental fee from the cost of the wheels. Because of this program, wheel purchases at Iron Gear Sports are final.
Sale Items.
If you purchase an item from Iron Gear Sports while it is on sale and you are not completely satisfied, it may be returned within 7 days. Please refer to the above sections for details regarding specific items being returned. The merchandise must be unused/unworn and all original tags and packaging must be in tact.
Clearance Items.
All purchases from the Iron Gear Sports clearance section are final. Clearance items may not be returned unless the item is defective.
Special Orders.
If you wish to purchase a non-inventory or custom item from Iron Gear Sports we are happy to accommodate most cases. However, all special order sales are final. No exceptions.
Damaged and/or Defective Product.
Iron Gear Sports inspects each order prior to shipment to ensure quality and accuracy. If you receive the wrong item, please contact us immediately. Additionally, if you receive a damaged item, please contact us immediately.
Promotions.
If you receive a free gift with your purchase and decide to return your order, please send the free gift back with your return. Free gifts that are not returned will be billed to you by deducting its value from your store credit.
Refund.
Returns are for store credit only. Iron Gear Sports will process credits once the returned item(s) have been received and inspected by our returns department. If you receive free shipping because your original purchase totaled more than $100, and your return brings the order total below $100, we will deduct the original shipping cost from your credit.
Should you have questions regarding the information above, please do not hesitate to contact us at orders@irongearsports.com.
Monday-Friday 10am-7pm
Saturday 9am-5pm